Consumers have rated Westinghouse as number one in Canstar Blue’s latest top loader washing machine ratings, with five-star reviews for design and overall satisfaction.
Our review compares top loader washing machine brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which top loader washing machine they think is best!
Canstar Blue surveyed 805 Australians for their feedback on the top loader washing machine they have purchased and used in the last five years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Westinghouse received five stars for design and overall satisfaction and four stars for performance, features and functionality, ease of use and value for money.
Westinghouse is part of the global Electrolux group and has been operating in Australia for over 80 years. The brand sells a range of laundry, kitchen and cooking appliances including washing machines, dishwashers, air conditioners, fridges and freezers. Westinghouse sells top loader washing machines with a range of drum capacities from 6kg to 12kg, as well as fast-wash programs and inverter motors.
Fisher & Paykel was awarded five stars for performance, features and functionality, ease of use, value for money and design, as well as four stars for overall satisfaction.
Fisher & Paykel is a New Zealand company well known for its range of home appliances. Operating since 1934, Fisher & Paykel products are now sold in over 50 countries. The brand’s top loader washing machines have drum sizes from 5.5kg up to 12kg, and have UV-sanitising, hygiene and allergy-friendly capabilities.
Whirlpool was rated five stars for performance, value for money and design, as well as four stars for features and functionality and overall satisfaction, and three stars for ease of use.
Whirlpool is a kitchen and laundry appliance company that offers its products in stores across Australia. With the largest drum size of the brands rated this year, coming in at 15kg, Whirlpool’s top loaders come with features including steam hygiene, a preset timer and antiseptic protection.
LG received five stars for value for money, and four stars for performance, features and functionality, ease of use, design and overall satisfaction.
LG Electronics is a Korean brand known for its technology and home appliances products. Select LG top loader washing machines come with built-in AI functions that can tailor wash settings based on weight and fabric type. Other features include an ‘allergy care’ cycle with steam and six washing motions.
Samsung received three stars across the board for performance, features and functionality, ease of use, value for money, design and overall satisfaction.
Samsung is another well-known name in the technology and appliances space, also originating in South Korea. Operating since 1938, when it started life as a grocery store, Samsung now offers a range of washing machines, including top-loaders that have previously taken the top spot in our Most Satisfied Customers award. The brand’s models have features such as a Heavy Duty+ and a ‘hygiene steam’ cycle, as well as a 20-year warranty on their digital inverter motors.
Haier received five stars for value for money and three stars for performance, features and functionality, ease of use, design and overall satisfaction.
Haier is an international home appliance brand that was founded in China in 1984. The brand’s top load washing machine range offers features such as a sterilising function using UV light, up to 4.5-star energy rating and up to 4-star water ratings.
Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s top loader washing machine ratings:
Best-Rated Top Loader Washing Machine Brand - April 29th
How much does it cost to do a load of washing? Canstar Blue takes a close look at what your washing machine adds to your electricity and water bills.
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Appliances - September 15th
Portable appliances make our lives much simpler and allow us to bring the luxuries of home with us. Portable washing machines are no exception, allowing us to keep our clothes fresh and clean on road …
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Appliances - September 7th
Find out which type of washing machine is best for your home and family. Compare features and models with Canstar Blue’s review of washing machines.
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Appliances - July 24th
Washing machines can be extremely expensive, so here is a guide to some of the best, cheap models on the market.
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Appliances - July 5th
Laundry day can feel like a blessing and a curse depending on how much you’ve let the weeks dirty laundry pile up. Whether you prefer lots of smaller, separate loads or just want to spread …
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